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Exchanges Policy

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.


To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at hello@blucheez.com.bd. If your exchange is accepted, we’ll send you an exchange shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.


You can always contact us for any exchange  at hello@blucheez.com.bd

Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.

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